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Drevni Solutions
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Service

Managed IT that prevents problems instead of reacting to them.

Secure, reliable, stress-free IT for architecture firms, CPAs, and nonprofits across the Bay Area and Central Valley, monitored around the clock, billed at one predictable monthly rate.

5.0 on Google · 35 years of IT experience
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Sound familiar?

  • Things only get fixed after they break.
  • Your “IT person” is one overworked employee, or you.
  • Costs are unpredictable and reactive.
  • You’re not sure what’s actually being monitored or backed up.

What you get

  • Responsive helpdesk: reach a real person who knows your systems.
  • Proactive monitoring & maintenance: issues fixed before they reach you.
  • Built-in security: endpoint protection, patching, and backups on every plan.
  • Predictable flat-rate billing: one monthly price, no surprise invoices.
  • A real technology roadmap: quarterly reviews aligned to your goals.

Response times we put in writing.

“Responsive” is an adjective. These are numbers, and they're in your agreement.

Critical

You can't work: outage, security incident, data loss.

Live human response
15 min business hours / 1 hr after hours
Target resolution
4 business hours
High

Something important is impaired, workaround exists.

Live human response
1 business hour
Target resolution
Same business day
Standard

Single user issue, request, or question.

Live human response
4 business hours
Target resolution
Next business day

And you don't have to take our word for it: your client portal shows our actual response times, live.

See it in your portal

Drevni client portal reports showing uptime, response times, and backup status

Managed clients see response times, uptime, and backups verified: proof of the value, in your portal.

Everything in one portal

As a Drevni client you get a private portal that puts your whole technology picture one click away, 24/7 monitoring, security status, tickets, reports, invoices, projects, licensing, and asset & warranty tracking, plus AI-powered support that routes you straight to what you need. Most providers your size can't offer this.

Explore the client portal →

Frequently asked questions

What’s included in managed IT vs. billed separately?
Everything in your monthly plan: helpdesk, monitoring, maintenance, security, and backups. Large projects (migrations, office moves) are quoted separately under Projects & Consulting.
How fast do you respond?
Same-day on standard issues; immediate for anything business-critical.
Do we have to switch all at once?
No, we run a documented onboarding so nothing gets missed.

Let's make your IT quiet.

One conversation tells you where you stand and what to fix first. No pressure, no jargon.

Get the free IT & security checklistBook a 15-minute consultation

Prefer to talk now? (415) 692-3380 · sales@reply.drevni.com